NEW Metro Hotel Ipswich International general manager Ted Matthews has high hopes for Ipswich's marquee hotel.
Mr Matthews took the reins at the Metro Hotel last week after 25 years in the hotel industry, which has taken him from Adelaide Travelodge to the Ridges in Cairns and Touraust Hotels in Sydney - and he is still passionate about the industry.
As travelling becomes more affordable, Mr Matthews said hotel guests were becoming more aware of what to expect from a quality hotel.
He said in his experience the expectations held by guests had not changed greatly.
"I don't think it has changed. People still like a quality experience, as if they belong here, things they don't get at home and they want to be comfortable in where they are staying."
He hopes the Metro Hotel continues to meet the demands set by its guests.
"I enjoy the challenges working with people brings, and I'm always looking to learn and teach those who work with me," he said.
"No two days are the same and planning can be very difficult, as you never know what will happen."
